Filing an insurance claim with Axa- Axa insurance claims advice
Filing an insurance claim with AXA
The AXA claim policy allows them to appoint their own repair contractor, so they can effectively send unknown contractors into your home, if you intend filing an insurance claim with AXA. As a result, unfortunately you the home owner or policy holder have no control over the damage repair contractor or the scope and quality of the insurance repair works. This is one of the terms & conditions of an AXA insurance policy that is unfair to some homeowners filing an insurance claim with AXA particularly for repair or replacement of a specialty item or part of a building because if their panel of appointed contractors do not carry out these works they can put it back to the insured to find a contractor. Having a loss assessor from the Claims assist team on your side will make sure AXA claims policy is not treating you unfairly.
How Long Does an Insurance Claim Take with AXA?
The fact that AXA appoint their own repair contractor in many instances makes it difficult to ascertain how long they take to settle claims, however in cases we have been involved in we have had generally average claim settlement times when dealing with AXA (with the exception being particularly complex claims taking that bit longer to get satisfactory settlement amounts for clients filing a claim with Axa).
Note: AXA are also the insurers working under the AIB home insurance umbrella.
AIB Home insurance